Privacy Policy

We are committed to protecting your privacy and ensuring that you have control over how we collect, use, store, and protect your personal information. This Privacy Policy explains why we collect data, what data we collect, and how it is used.

Purpose of the Privacy Policy

This policy aims to inform you about your rights regarding your personal data and how we handle it. We want to be transparent in our practices so that you can make informed decisions when using our platform.

Scope of Application

This Privacy Policy applies to all users of our services, including those who register for an account, play games, or access other features on our site. By using our platform, you agree to the terms and conditions outlined in this policy.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We will use your data as outlined below to provide a secure and enjoyable experience.

Data We Collect

We collect various types of data, including:

• Personal Information:
  • Name
  • Email address
  • Date of birth
  • Address
• Account Info:
  • Username
  • Password
  • Payment details (bank account or credit card information)
• Technical Data:
  • Device info (device type, operating system, browser version)
  • IP address
  • Browser type and version
  • Cookies
• Usage Data:
  • Site activity logs
  • Login history
  • Game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving our site and personalizing your experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files stored on your device to help us remember your preferences or provide personalized features. We use two types of cookies:

• Essential Cookies: Necessary for secure login, deposit processing, or other essential functions.
• Analytical Cookies: Help us understand site usage patterns to improve our services.
• Marketing Cookies: Allow us to target advertisements and promotions based on your interests.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our site.

Legal Basis for Processing

We process your data under the following legal grounds:

• Contractual necessity: To fulfill the terms and conditions of using our services.
• Legal obligations: To comply with laws, regulations, or industry standards related to gaming and personal data protection.
• Legitimate interests: To improve our services, prevent fraud, or enhance user experience.
• User consent: When you explicitly agree to share your data for specific purposes.

Data Sharing and Disclosure

We may share your data with third-party payment processors, gaming providers, or regulatory bodies. However, we do not sell personal data. We will only disclose data when required by law, regulation, or court order.

Data Storage and Retention

We store personal data securely on our servers for as long as necessary to provide the services you have requested. The criteria for retention periods include:

• Minimum retention: Data is stored for at least 6 years from account closure.
• Maximum retention: We will delete your data after a reasonable period, taking into account contractual and regulatory requirements.

Security Measures

We take security measures to protect your data, including:

• SSL encryption
• Access controls and authentication processes
• Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

• Access, update, or delete your data
• Withdraw consent or object to processing

Please note that you may need to provide identification to verify your request.

International Data Transfers

We may transfer personal data outside your country or the EEA. To ensure secure transfers, we use Standard Contractual Clauses (SCCs) or similar agreements with our partners.

Third-Party Services

External links or services have their own privacy policies and are not covered by this policy. FreshBet Casino is not responsible for external content.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of changes via email, so please keep your contact information up-to-date. By continuing to use our platform after an update, you agree to the revised terms and conditions.