Terms and conditions

Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of FreshBet Casino (the "Platform"), including but not limited to any games, software, or services offered by us. By accessing or using the Platform, you agree to be bound by these Terms.
Acceptance of Terms: You acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Platform.
Age and Legal Restrictions: To access or use the Platform, you must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement. The Platform is intended for users who are at least 18 years old and are not prohibited by law from accessing or using it.

Account Registration

Eligibility: To register an account, you must provide accurate and complete information about yourself, including your name, address, email address, and date of birth.
KYC and Verification Requirements: We may require you to verify your identity and age through various means, such as documentation or video identification. You agree to cooperate with us in this process.
Responsibility for Account Security: You are responsible for maintaining the security and confidentiality of your account login credentials and password. We will not be liable for any losses resulting from unauthorized access to your account.

Accepted Payment Methods: We accept various payment methods, including but not limited to credit cards, debit cards, e-wallets, and cryptocurrencies.
Minimum and Maximum Limits: The minimum deposit amount is £20 (or the equivalent in other currencies). The maximum withdrawal amount may vary depending on your account type and status.
Processing Times and Fees: We will process deposits and withdrawals as soon as possible. However, please note that processing times may be affected by various factors, including but not limited to payment method, verification requirements, and system maintenance.
Anti-Money Laundering Policy: We are committed to preventing money laundering and other illicit activities. We reserve the right to suspend or terminate your account if we suspect any suspicious activity.

How Bonuses Are Credited: Bonuses may be credited to your account automatically or upon request, depending on the specific promotion.
Wagering Requirements: To withdraw bonus funds, you must meet the applicable wagering requirements, which are specified in the terms of each promotion.
Expiry and Abuse Clauses: We reserve the right to cancel, modify, or remove any bonus or promotion at any time. We may also suspend or terminate your account if we suspect abuse or exploitation of our bonuses and promotions.

RNG Usage: All games on the Platform use Random Number Generators (RNGs) to ensure fairness and unpredictability.
Game Malfunctions: We will make reasonable efforts to prevent game malfunctions. However, in the event of a malfunction, we reserve the right to suspend or terminate your account.
Limits on Play and Responsible Gaming Tools: To promote responsible gaming, we may impose limits on play, such as deposit, wager, or session limits. We also offer various responsible gaming tools, including self-exclusion options.

Self-Exclusion Options: You can exclude yourself from accessing the Platform for a specified period of time (up to 5 years).
Deposit, Wager, and Session Limits: We may impose deposit, wager, or session limits on your account to promote responsible gaming.
Help and Support Links: For assistance with responsible gaming tools or self-exclusion options, please contact our support team through the links provided on the Platform.

Bonus Abuse: We will not tolerate bonus abuse of any kind, including but not limited to bonuses being used for betting on excluded games or attempting to exploit loopholes in our promotions.
Fraud, Collusion, or Manipulation: We reserve the right to suspend or terminate your account if we suspect fraud, collusion, or manipulation of any kind.
Use of Bots or Automated Systems: We will not tolerate the use of bots or automated systems for accessing or playing on the Platform. We may monitor and block such activity at our discretion.

Voluntary Account Closure: You can close your account at any time by contacting our support team.
Breach of Terms: We reserve the right to suspend or terminate your account if we suspect breach of these Terms.
Inactivity and Dormant Accounts: We may suspend or terminate accounts that are inactive for an extended period of time (usually 12 months).

Information Collected: We collect various information about you, including but not limited to name, address, email address, date of birth, and account login credentials.
Use and Storage of Personal Data: We use your personal data for purposes such as verifying your identity, managing your account, and communicating with you. We store your personal data securely in accordance with applicable laws and regulations.
GDPR Compliance (if applicable): We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Losses: We will not be liable for any losses resulting from system errors, game malfunctions, or other unforeseen events.
System Errors: We make reasonable efforts to prevent system errors. However, in the event of an error, we reserve the right to suspend or terminate your account.
Third-Party Links: We may include links to third-party websites on the Platform. We are not responsible for the content or functionality of such sites.

Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.
Notification of Changes: We will make reasonable efforts to notify you of changes to these Terms through our website or email notifications.